Basic Attention

From there the units had appeared of ready attendance with paper to take care of to the cases less complex, disencumbering the doors of the hospital emergencies. However, of this ressurgimento other responsibilities make that them different and of crucial importance sobrevieram. They are these new functions that justify its defense of the permanence in the public net. The two main macro-functions of the units of ready attendance are: shelter with classification of risk and bond with the basic attention. The Shelter with Classification of Risk consists of first place to listen to the complaint, the fears and expectations, to identify to risks and vulnerability with the commitment to give a reply to the solution of its problem. The Classification of Risk estimates the determination of agility in the attendance from the analysis, under the optics of preset protocol, of the degree of necessity of the user, providing attention centered in the level of complexity and not in the arrival order.

In this way an analysis is exerted (Evaluation) and an ordinance (Classification) of the necessity, distanciando itself of the traditional concept of practical selection and its of exclusion, since all will be taken care of. Vinculo with the Basic Attention means the responsibility and obligatoriness of, a time taken care of in a unit of ready attendance and verified to be about pathology or disfuno that demands temporary or permanent accompaniment on the part of a basic unit, the person must be attended and be directed opportunely to its unit of reference. The unit of reference, in turn, must be informed of the event and, in case that the interested party does not appear in evaluation consultation, the proper unit must make the active search, for any available way, also (and preferential) for the communitarian agent of health, when it will have. Of this form, the unit of ready attendance exerts a integrativa function, serving, at the same time, of door ' ' reguladora' ' of the soon-aid of the hospitals and rear to the net of basic attention, treating to the acute cases of ambulatorial character. These two conditions are indissociveis of the units ' ' modernas' ' of ready attendance, that must be complemented with prepared adjusted and professional physical environments for the practical one of the humanizado attendance. Inside of these parameters, I believe that the net of attention to the health earns in quality of attendance, improves and extends the access beyond contributing for the fidelizao of the population to the net of primary attention.

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